At iCool Refrigeration, we take your privacy seriously. This policy is designed to inform you about our privacy practices on our website http://www.icoolrefrigeration.co.uk/. If you have any questions about this privacy policy then please feel free to contact us at enquiries@icoolrefrigeration.co.uk.

Information we collect on this website.

Personally Identifiable Information
We sometimes collect personally identifiable information from this website. This information includes, but is not limited to, name, address, email, telephone or mobile phone number. We may collect this information under the following circumstances:

When you contact us using one of the various contact forms available on the website.
When you send us an email or call us by telephone.

We use this information only to contact you to respond to your enquiry or to fulfill your request. Once collected, we will store your information for a reasonable time for record keeping purposes. The information that we store is usually deleted as space requires or in the normal course of business.

Non-Personally Identifiable Information
We collect Non-Personally Identifiable Information from visitors to this Website. This is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer's operating system.

Cookies
We sometimes use "cookies" on this Website in order to us to retain your preferences. Cookies are small text files that contain a string of alphanumeric characters. A persistent cookie remains on your hard drive for an extended period of time. You can remove cookies by following directions provided in your Internet browser's "help" file. Please note that removing or otherwise disabling cookies may reduce your ability to enjoy the full functionality of the website. For more information about cookies please visit http://www.allaboutcookies.org/cookies/.

Ways Information collected via the Website is used

We may use the information for the following general purposes:

We may use any of the information under our control in order to improve, or to better understand how our products or services are used.

We may use your Personal Information to contact you in order to answer a question or address a concern that you've raised, or to provide customer service on your account.

We may use your PII to conduct research by sending you a survey. We don't combine the survey results with other information under our control.

We welcome your comments and suggestions regarding the web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications sent by you to iCool Refrigeration shall be and remain the exclusive property of iCool Refrigeration. We won't release your name in a way that contradicts this Privacy Policy, but we may share your Comments without identifying who you are.

Policies for the Website

Information Sharing and Disclosure

iCool Refrigeration does not rent, sell, or share information about you with other people or nonaffiliated companies, except when we have your permission, or under the following circumstances:

Agents
We sometimes employ other companies and people to perform tasks on our behalf and need to share your information with them to enable them to perform those tasks. Examples include sending email, and providing user services. Each of our agents are contractually required to handle information in a way that is consistent with this privacy policy.

Adherence to Law
We may release information when we believe in good faith that release is necessary to comply with law; or protect the rights, property, or safety of iCool Refrigeration, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organisations for fraud protection.

Business Transfers
Moreover, if iCool Refrigeration, or substantially all of its assets were acquired, or in the unlikely event that iCool Refrigeration goes out of business or enters bankruptcy, the information we have would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of iCool Refrigeration may continue to use your information as set forth in this policy.

Your Access to Your Information

iCool Refrigeration allows you to access your information. You may request the information you've provided us, including your name, your phone number, your email address. If your information changes and you provide updated information, then we may maintain a copy of the unrevised information in our archives.

Security

The security of your information is important to us. We have implemented reasonable security measures to protect the information in our care, both during transmission and once we receive it. This includes, but is not limited to the use of firewalls and encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third Party Websites

The iCool Refrigeration website may contain links to other sites. iCool Refrigeration is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site.

Changes to this Privacy Policy

iCool Refrigeration may update this policy. We will notify you about significant changes in the way we treat information by placing a prominent notice on the privacy page web on our web site. Each user is bound by any changes to the Privacy Policy when he or she uses the website after such changes have been first posted.

Contact iCool Refrigeration with Questions or Concerns

If you have any questions or concerns regarding privacy at iCool Refrigeration, please contact us via the website, or send us a detailed message to enquiries@icoolrefrigeration.co.uk.